cancellation policy and terms&conditions

cancellation policy

It is important for you to bear in mind that the pre-payment is non refundable in any case, including force majored.
A cancellation fees will be charged, on your credit card, as follows depending on the notice given:
- Fifteen (15) days or more prior to arrival 0% of the outstanding amount.
- Fourteen (14) to seven (7) days prior to arrival 50% of the outstanding amount.
- Six (6) to four (4) days prior to arrival 80% of the outstanding amount.
- Less than three (3) days or not showing up 100% of the outstanding amount.
To be valid, all cancellations must be made in a written manner by e-mail or fax.

terms&conditions

1. An agreement and booking confirmation is achieved between Amsterdam City Apartments and the Tenant if an pre-payment is made by the Tenant and is received by Amsterdam City Apartments.
2. Amsterdam City Apartments renting out apartments for a limited time: no less then 6 nights and no longer than six months per calendar year per reservation.The Tenant can leave the apartment earlier then 6 nights and will only pay the nights that are stayed. 
3. Amsterdam City Apartments cannot be held responsible for noise nuisance caused by renovations in properties of neighbors.
4. It is not allowed to stay with more persons then mentioned in the reservation form.
5. Organising parties is strictly forbidden.
6. Behave like a "gentleman" and don't disturb the neighbours! Don't play loud music, scream or shout, etc.
7. If the Tenant violate terms 3, 4 or 5 the Property Manager is allowed to enter the apartment.
8. If the Tenant violate terms 3, 4 or 5 the stay can be cancelled immediately without restitution of the rent.
9. A copy or picture off all passports will be made during check-in.
10. It is not allowed to move inventory.

During check-in it is required to sign the following Certificate Of Good Conduct:
" Upon signing I declare that I will behave like ‘a gentlemen’, I will not organize parties, I will not use hard drugs and I will not disturb neighbours in any way. I take the responsibility for everybody staying with me in the apartment and for everybody invited to the apartment. If these rules are violated, I accept that the stay can be cancelled with immediate effect and no refund of the rental sum and refundable security deposit!"

communication language is English

Our website and advertisements on the web are in many different languages like Spanish, German, Italian, and more.
However our staff doesn't speak and cannot read all these languages and we therefore ask you kindly to communicate with us in English. Thank you for your understanding and we are sorry for the inconvenience.